Rounds

Privacy Policy

Last updated: January 29, 2026

1. Introduction

Rounds ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facility management platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

  • Account Information: Name, email address, phone number, company name, and password when you create an account
  • Profile Information: Job title, profile photo, and preferences
  • Payment Information: Credit card details and billing address (processed by our payment provider)
  • Content: Data you upload, including locations, checklists, schedules, check-in records, photos, and notes
  • Communications: Messages you send to us or through the Service

2.2 Information Collected Automatically

When you use the Service, we automatically collect:

  • Device Information: Device type, operating system, browser type, unique device identifiers
  • Location Data: GPS coordinates when staff members check in at locations (only when using the check-in feature)
  • Usage Data: Pages visited, features used, actions taken, time and date of visits
  • Log Data: IP address, access times, browser type, and pages viewed

2.3 Information from Third Parties

We may receive information from:

  • Authentication providers (if you sign in with Google, Microsoft, etc.)
  • Payment processors for transaction information
  • Analytics providers

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Personalize and improve your experience
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Your Organization

If you use the Service as part of an organization, your employer or the account administrator may access your usage data and content.

4.2 With Service Providers

We share information with third-party vendors who provide services such as:

  • Cloud hosting and storage
  • Payment processing
  • Email delivery
  • Analytics
  • Customer support

4.3 For Legal Reasons

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with legal process or government requests
  • Protect our rights, privacy, safety, or property
  • Enforce our Terms of Use
  • Investigate potential violations

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.5 With Your Consent

We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes, including:

  • Compliance with legal obligations
  • Resolving disputes
  • Enforcing our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through your account settings.

7.2 Data Portability

You can request a copy of your data in a portable format by contacting us.

7.3 Deletion

You can request deletion of your account and associated data by contacting us or through account settings.

7.4 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or through your account settings.

7.5 Location Data

Staff users can disable location services on their device, though this may affect check-in functionality.

7.6 Cookies

Most browsers allow you to control cookies through their settings. Blocking cookies may affect Service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. GDPR Rights (for EEA Users)

If you are in the European Economic Area, you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal bases for processing include: contract performance, legitimate interests, consent, and legal obligations.

11. CCPA Rights (for California Residents)

California residents have the right to:

  • Know what personal information we collect
  • Know whether personal information is sold or disclosed
  • Opt out of the sale of personal information
  • Access their personal information
  • Request deletion of personal information
  • Not be discriminated against for exercising these rights

We do not sell personal information as defined under CCPA.

12. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze Service usage
  • Improve our Service

You can manage cookie preferences through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@rounds.app.